Contact the zrate.io Team

Have a question, feedback, or found a bug? We are here to help.

zrate.io operates independently to deliver transparent and reliable financial reference tools. You can reach out directly via our main communication channels below.

Direct Support Email:[email protected]

Average Response Time: 24-48 hours (during business days)

Support Segmentation

To help us route your request to the correct developer or specialist, please categorize your subject line appropriately.

General Inquiries & Feedback

Questions about our data coverage, methodology, features, or suggestions on how to improve the tool.

Technical Bug Reports

Report calculation errors, page loading issues, UI rendering problems, or layout offsets.

Partnerships & Collab

For advertising rates, regional API integrations, or border-trade financial collaboration in ASEAN.

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Guidelines for Faster Resolution

Be specific in the email subject (e.g., "Error in THB/LAK rate table calculation")

Provide screenshots of the bug or data discrepancy if possible

Specify the exact date and time you observed the rates

Include your device and browser details (e.g., iPhone Safari, Windows Chrome)

Quick Resources

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